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Old 15th Apr 2019, 23:26
  #27 (permalink)  
Join Date: Aug 2004
Location: Melbourne, Australia
Posts: 7,113
New software and a “lead change manager” on $160k?? Sorry CASA, to handle that job will cost you $350k++. Nobody skilled enough to do that job will get out of bed for $140k.

Sounds to me that CASA woefully underestimates the difficulties of “service delivery transformation” - probably aided and abetted by the software supplier.
Sunfish is offline