Originally Posted by
DaveReidUK
They need staff to insist that travellers whose passport chips never work nevertheless try the e-gates at least three times before they are allowed to go to a manned desk.
To be fair thats not just the UK. My wifes fingerprints didnt record well when she was issued her US visa so the automated passport readers never work - never the less she always has to line up and go through them before getting a fail and then she can line up at a manned desk.
Stupidity is no respecter of borders.