In the U.S. , E.U. and United Nations such a document is illegal. CX years behind current thinking and policies. Not surprising really when it is run by a bunch of puss***** Sorry that's sexist.
I'm surprised the letter didn't include a clause promoting "burning of bra's". CX management SOOOOOOOO behind the times it's ridiculous.
Last edited by unitedabx; 17th Mar 2019 at 05:11.