Similar problem with PARC. Used to work through them for 2 years. They didn't respect few items in the contract. I was trying for more then a year politely to get everything that I signed for but they didn't care at all. At the end, I warned them that I will just leave and I left without notice. They were treatening to sue me but when I mentioned a lawyer, they backed up. It didn't stop them even one year after to try to undermine my employment with another carrier. My job offer was withdrawn because PARC spread many lies. Luckily, new company was quite sensible, so they double checked everything and offered me job again