Two letters from DS in a short time with over 1000 words.
whats up with that?
When the membership wanted information about precedings or something like COS18 their was no info forthcoming.
thanks DS for finally writing.
But the stuff you write is embarrassing.
How about a NO, no escalation, and go negotiate the stuff we ,the memebership gave you to begin with!
Escalation should start after these negotiations go sour.
The company wants the jets flying. And at this rate less and less jets will be flying because of CX management.
not us!