The thing I guess is most of you guys have only dealt with airline operators. Hence I find your posts quite amusing I mean Aviance you have gotta be joking!!! I can say I used to work for them.
The best ops in the world are Corporate FBO s they know who the customer is and as it is generally a much friendlier not to mention much better payed environment the service is second to none, the airline industry pails into insignificance as a cheap nasty wanabe!