Originally Posted by
mik3bravo
Did any airline, airline industry service provider, or public affairs lobbist acting directly or indirectly for any aviation industry participant, either fund or provide non-funding support to the survey? You see where I'm going with this . . . .
None of the above.
Which ? is what it says it is. A consumer organisation paid for by Subscription, Did they do the survey ? The answer would be yes. I was a member for 20 odd years.
However then it starts to breakdown a bit. It is very much a "Middle class", Daily Mail reader type organisation. The issue is that they provide no proof that people who fill in one of their survets are real users of the product they are surveying, secondly if you have thrashed an organisation and would shout "I would never use them again", then you should be automatically exlcuded from commenting on them in following year.
Surveys previously have shown BA to be best Airline even when they left thousands at airports through strikes etc.