i think the problem is now a bit beyond just sending emails. It seems be something with passwords. When he tries to sign on to hotmail or yahoo, his password is rejected. He has had his friends try to log onto their accounts and their passwords are regected. Yet he can log onto pprune no problem with his password there. He is also able to log unto msn messenger with the same username and password as his hotmail account.
He is now going to get all updates from windows has updated virus and then clean and defrag his system then run virus scan.
The password thing I find very odd.