Originally Posted by
rog747
sorry no sympathies - The airlines created the monster
Indeed, but some airlines are able to tame it. Ryanair and Wizz are leading the charge. easyJet have 'hands-free', which is a decent option too.
The new policy at Ryanair seems to work well, as customers know what to expect from Ryanair - if you don't follow the rules you pay. In fairness to them, Ryanair offer a selection of hand baggage, cabin luggage and small checked luggage to suit many different needs. They also make it clear during booking, on the confirmation e-mail, reminder e-mails, OLCI and at the airport what their rules are.