Originally Posted by
rog747
The issue with cabin baggage problems on Flybe is the type of aircraft they fly - Small and narrow Dash 8's and EMB's, even the ATR
None of these have standard cabin baggage size overhead lockers, like the 737 or A320 family (used on most Loco airlines) where a normal 55x40x25 type pull along fits OK in the bins which most folk buy thinking they are cabin suitable - (BA Easyjet WIZZ allow 55x45x25)
So unless you are a Flybe regular and know the sizes and the smaller a/c types they use then you may get clobbered unless you pay attention to the size of your own bags.
Flybe is 55 x 35 x 20 cm,plus another small item (laptop handbag or briefcase)
Flybe operate a very ''business'' oriented product and therefore the businessman wants to take his bags on board - to apply fines like this is pretty crass IMHO and just stresses the pax ground staff and ultimately the cabin crew
Realistically i agree, they need to look and change their cabin baggage policy to make it much clearer to those that don't understand that different airlines have different cabin bag size restrictions. If cabin space is the main issue, then a Ryanair/Wizzair style "
pay extra if you really want to take a big bag in to the cabin or check it in" policy and have a restriction on the number available to book. This would encourage more people to do exactly what is says on the tin by carrying a smaller free under seat item only as well as surely increasing ancillary revenues from those that choose to either carry a larger cabin bag or pay to check one in instead. Other than that, openly stating something along the lines
"our cabin baggage size is IATA standard and may be smaller than that of other airlines" at all points referencing their cabin bag restrictions should surely help those "less familiar passengers"?