SA s
FD is actually a very nice chap, exceedingly helpful, works in a caring profession and is the last person that I would describe as either aggressive or arrogant.
I daresay that this has all been an example, as he says himself, of the verbals overarching the non-verbals.
I had a similar experience at the hands of bose-x and greatorex on another thread recently and am perfectly happy to put it down to different accents being put on words than are intended.
Just as a matter of interest, say the following sentence seven times, emphasising each of the words once on each occasion.
I didn't say she stole the money
W