Originally Posted by
Vokes55
Intrigued to know how you came to the conclusion they’ve “pissed people off”. Their short and long haul product is excellent and their on time performance has improved markedly and is now one of the best in Europe.
The only customers that may be “pissed off” are those that end up on wet leases. Blame RR for that, I doubt BA pax were too pleased to be flying with Air Belgium either.
The people they’ve pissed off are passengers who end up either having their flights ‘delayed’ by two or three days or flying on crappy old wet leased aeroplanes.
if things go well then Norwegian Long Haul works but in this industry things never go well. Their customer service is appalling/ non existent. The onboard product works well but they, in my humble opinion, will fail.