Originally Posted by
Kiltrash
I flew Toronto - Gatwick a few weeks ago and due to the first snow storm at YYZ our aircraft and others were delayed. Ours by 6 hours but at least we got to LGW on the correct day. On exiting the aircraft after the tannoy announcements not admitting their fault we were each given a letter as to the delay to be used in any travel insurance claims. Due to exceptional circumstances. I tried my travel insurance (Gold cover) and received £350 even though we were not out of pocked. If you don't try you dont get
Travel insurance delay cover is a separate beast from the EU delay cover though