What I would give for once for management to front up on a Friday afternoon (with thunderstorms, like this week) and see how utterly decimated our Company is. 20 minutes waiting for a tug in Melbourne on each transit? Not unusual. One ground staff member to disembark 4 wheelchair passengers and take them to the people mover? Another 25 minutes for that.
All our management has done is to retrench front line staff to line their pockets, whilst the remaining ground staff are utterly run off their feet whilst being repeatedly being verbally abused by "customers".
The company email to ask for volunteers over Christmas just makes me vomit.