Originally Posted by
RevMan2
It takes ages and a day.I claimed for items damaged after a rummage through a bag and items subsequently incorrectly packed (An expensive book, removed from its protective cover and slung back in). Got a cheque/check after close to 6 months and after filling out reams of bureaucratic forms sent by snail mail
Prior to receiving the paperwork or your settlement, had you received a simple acknowledgment of your filing and a case number? How long did that take?