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Old 29th Nov 2018, 21:38
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PAXboy
Paxing All Over The World
 
Join Date: May 2001
Location: Hertfordshire, UK.
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Southwest Airlines has apologised ...

As I have said before, some people forget that the Internet is a two-way channel. It does not matter what you think of the name on the boarding pass - you keep it to yourself!

BBC
Southwest Airlines has apologised after a member of its staff mocked a five-year-old girl's name.
Traci Redford and her daughter, Abcde (pronounced ab-si-dee), were en route home to El Paso, Texas, from California's John Wayne Airport when the incident occurred.A gate agent allegedly began laughing and took a photo of the child's boarding pass and posted it online.

Airline spokesperson Chris Mainz offered the family a "sincere apology".
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