I agree with Dukaster. The "managers" (mainly training but also sales) provide very bad support. They will most certainly always reply with "I don't know". The funny thing is that they apparently have a "2h" policy by which they mean that they have to send you an email back within 2 hours. Not necessarily with a solution but at least so that you know they have received it. I can say that this 2h policy is 2 weeks in reality, if you are lucky.
The training managers focus more on posting pictures and videos from the office on facebook and instagram instead of trying to solve problems which students have. This is mainly because people with 0 or close to 0 experience in aviation and organization are assigned to such positions. Best example is when a girl from the front desk got promoted to a training manager (a training manager of a flight school).... Such things happen only in BAA..... I mean maybe she is a nice person, but totally not for such position considering the fact that she doesn't know to say hello when you enter the office and starts laughing in your face as soon as you ask more than 1 question.
Question for the Dukster:
Could you please explain more what do you mean by " Wizzair also changed the conditions of employment during the training of their cadets… "?
Thanks