Originally Posted by
southside bobby
STN bolsters corporate affairs team with three new roles ahead of the £600m transformation project getting under way...
STN comments..."Stansted is changing everyday & a key focus of the team will be to deliver a step change in people`s perceptions of the airport".
Isn't the issue that people's perception of STN, which is of rude security personnel, expensive parking and meet and greet facilities, endless shops but no seats, scruffy toilets,etc are the same as reality. Perhaps MAG should try changing the actual airport experience, rather than trying to persuade pax that things are better than they actually are.