Automated Passport Gates
I have given up using the automated passport gates, as I have virtually zero success getting my (late 2016 issue, immaculate condition) passport to be recognised. I use gates at lots of other airports around the world, and the BRS ones are the only ones I consistently have fails at. Every Border Force officer I've asked has said the passport is fine, and the chip/biometrics are readable.
Am I alone in this experiencing this? I'm wondering if replacing my passport with a newer issues might be worthwhile.