Managed decline of quarters
A couple of weeks ago we visited some friends in SFA (quarters) near London. The gas hob had been condemned and a small roof leak- where the flashing had moved because the mortar on a chimney had failed - had not been replaced or fixed after 7 weeks. The small leak has got bigger and now the ceiling in a bedroom will need replacing. It transpired that the helpline call handler didn’t know what roof flashing was, so didn’t assign a priority to the job. With the gas job similar ignorance was displayed. The call handler said you can use the other three gas Hobbs if you wish. It never dawned on the eu staff rhat you can’t use acondemned gas appliance. I’m so pleased that we broke away from quarters years ago.
Last edited by Whenurhappy; 10th Nov 2018 at 12:46.