Is the poor facilities at LDY hampering route development?
The staff are friendly and do their best but the terminal is incredibly cramped. A lot of people don't treat it as a "real" airport. Many people immediately think of BFS or BHD first when planning a journey.
Would a larger more pleasant terminal attract better passenger numbers and consequently lead to route development and retention?
The current airport building is really only big enough to host the arrivals. The terminal needs expanded for a new departures area. The original building was never designed for 737s.