I wonder on what grounds does he think he has a case against LTN and is suing them? They provide PRM assistance facilities which are at the very least in line with all current legislation, with fully trained staff and modern equipment. PRM handling exists to safely and comfortably get those who require it from point A to Point B in a timely manor. There is no provision for having all manor of customised wheelchairs available to suit the needs of every PRMs specific tastes. In this case we see the airport and PRM company providing the exacts service they are obliged to do and it is being refused, so I cannot possibly see how this man could win his case. If you require an airport wheelchair then you take what is there in cases like this. In this case the specialised chair was left behind. A disgrace of course, but certainly not the fault of LTN or the PRM company, so why he felt the need for this protest is quite a mystery. I am glad LTN are standing up to him.