Originally Posted by
Tray Surfer
At my old airline it was simply a no to even consider opening/closing a door without proper ground equipment in place. So, hopefully, whatever happened in this incident can be rectified or changed to ensure this does not happen again.
Door 5 (where this incident happened) is used by many airlines for access for the cleaners using a high loader van and in many cases the cleaners finish when there are no crew on the aircraft and they simply place the safety strap across the open door as only cabin crew and engineering are allowed to close and latch the door. The cabin crew or engineer will then finally close the door when they arrive on the aircraft to get it ready for service. I dont think it is practical (or even needed) for steps to placed on the aircraft simply to close the door - possibly an acceptance by the cabin crew crew that the tiny girls might struggle so best to wait for someone stronger or just call Engineering to close it.