Originally Posted by
TartinTon
Well, they brought in a new Director of IT and he signed them up to Amadeus and has already been ejected. This will have cost them in implementations fees, training and anyone who's used Amadeus previously should know that they are the masters of "nickel and diming" as the Americans call it. Unfortunately, their nickel and diming tends to start with a 5-figure number and escalate alarmingly quickly from there. No cost savings to be had there, quite the opposite.
From a user perspective, their current system is old, outdated and not particularly user friendly. Amadeus can offer a wide variety of options tailored to the carrier. I'm not entirely sure how it will benefit BE, but quite a few Airlines are now using it in some form. In the UK I know BA and MT do. Other carriers include KL/AF, LH, SAS and many many more. It may not be something that is urgently required but i'm sure as a long term investment it will be a good thing.