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Old 17th Oct 2018, 13:47
  #54 (permalink)  
PAXboy
Paxing All Over The World
 
Join Date: May 2001
Location: Hertfordshire, UK.
Age: 67
Posts: 10,153
Received 62 Likes on 50 Posts
Another example of how modern companies deal with time: Have you noticed that an item to be delivered by post/courier, generally gives a date anything up to 14 days in advance of when it arrives? Naturally, they have to allow for delays beyond their control in non-time dependent postal services but I had an item arrive today where (at purchase) they stated " Estimated delivery Wed, 24 Oct - Thu, 22 Nov " so that's a week early by any measure and they can claim extra 'stars' for things arriving promptly.

It's called 'Managing Expectations'.
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