"As a result, I, and my family, have vowed never to fly with BA again. (and that will cost them around 30 return business flights to Europe a year)"
- nor will I ever fly ba. In fact I instruct the people who book my flights "Never book me on ba". It was bad enough when Marshall and King and others tried to kill Virgin, then there was that idiot who painted graffiti on the tails. Ailing Bob. But ba's behaviour over Concorde is the last straw.
ba, already you're no longer the national flag carrier; soon you'll have nothing special to offer and will have to compete with others for our custom. If you go down the pan as a result, few will shed many tears.