Thread: Manchester-2
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Old 2nd Oct 2018, 09:24
  #2441 (permalink)  
FFMAN
 
Join Date: Aug 2017
Location: Where the next project takes me
Posts: 131
Originally Posted by Suzeman View Post
Trouble is that most people nowadays expects to travel for next to nothing and still have a great service.
Suzeman - please don't take this personally - I'm only quoting you as an example of a comment I see on here a lot.
That kind of comment seems to represent the overall customer service approach to passengers at MAN; that flights are 'next to nothing'.
Most people pay more than next to nothing these days and some like me who have to travel with the job end up paying a small fortune BUT still get the kind of service that 'next to nothing' buys.

If you look at the profits of MAG and the profits of some of its biggest airline customers - someone somewhere is having a serious laugh at the expense of the passenger.
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