Originally Posted by
True Blue
TartinTon
You may well be correct. That is not what he was told, but that could be poor communication, hardly surprising with airlines/handling companies. If your suspicion is right, it would have been better to tell them that, it would have been more understandable. However, airlines, still, need to treat people like fools.
The thing is, Flybe did their best to get the pax to their destination, even if it did mean a journey by road to an alternate departure airport first. I'm sure they would have rather operated the scheduled flight as planned.