Originally Posted by
PAXboy
Does anyone know the process for claiming? A good friend of mine made a booking in the 'window' and had a questionable transaction now being investigated and the relevant card closed. If it turns out to be related, we should like to know the right place to claim. Thanks.
If he had to dispute an unknown transaction on his card he contacts his bank or card provider -
Which he has done.
They will cancel his card, they should negate the charge, and he will have to wait for a new card to be sent -
Which is being done.
Any other cards he may have had stored on the BA payments page should also be cancelled.
He needs to be now mindful of further phishing attempts - Best to change email and bank online passwords,
If he is out of pocket for any expenses because of this data breach then also contact BA.
https://www.britishairways.com/en-gb...st-information
It seems there are now lawyers and websites out there now offering affected clients to make a compensation claim.
I assume on a no win no fee basis. Such as this one:
https://www.badatabreach.com/?gclid=...xoC-qIQAvD_BwE
Be careful of those - I would let the dust settle to see if BA makes, or is instructed to make an offer to all affected pax...
This is of interest
http://www.theweek.co.uk/96327/briti...ou-re-affected