Anyone using the BA booking website will recognise all sorts of inconsistencies, bugs, page crashes, "we cannot perform that action at this time" messages, and similar, far more since the operation was outsourced than before.
If they can't get the basic logic of the application right, it strains credulity that the IT team nevertheless are competent enough to make the whole thing adequately secure. Possibly the Information Commissioner will ask Alex Cruz to reconcile these two aspects...
Last edited by WHBM; 8th Sep 2018 at 04:57.