Younger people seem to complain when they don't get top class service even though they book the cheapest thing they can find.
We are now seeing a generation who were brought up to expect everything for nothing.
What's more, rather than do stuff outside for real, they prefer to sit on their backsides and pretend they are doing it on an iPad. Then they believe they have really done it.
If it involves hard physical graft, forget it. Either a machine or someone else should be doing that.