I had a row with a woman at an airport a year or so back. The flight was delayed, not by a great deal, certainly no more than an hour on a five hour flight, but she was adamant that it was a disgrace, she was going to complain, seek compansation etc etc. She was getting very 'het up'.
I turned round and said that she could do all those things, if the flight landed late, but as we had only just moved away from the terminal, the chances were we would land reasonably on time so why get all frustrated when you can do nothing about it and in all likelihood you willl have nothing to complain about anyway.
She did not see the logic and continued to moan for the rest of the flight, until several of us told her to shut up.
Needless to say, we landed only 15 minutes past the STA.