This should not surprise. If outher industries had their daily performance measured,publicly available and enforced by law - they would change their organisations too.
The Guardian.
Flight times extended by major airlines to avoid payouts, report claims.
Carriers add up to 30 minutes to trips, reducing the likelihood of paying compensation for delays, Which? says.
In this regard, I agree that the airline is NOT like others. However, the process' by which they arrange themselves are exactly the same. Modern business tend to run to the same MBA script.