Originally Posted by
Davef68
is there a more annoying phrase in the lexicon of the airline traveller? They’d be better just saying ‘delayed’. “Operational Reasons” says nothing. At least the pilots usually explain the delay once you get on board.
But in many cases the pilot wont know who the delay was down to. In large airlines there is a lot of competition between individual departments to offload delays onto another department and therefore keep their individual performance stats looking good. In some cases the 'cause'' of the delay will not be attributed until the following days morning management meeting.
So 'Operational' covers the reason until the delay is officially landed at some individual group within the airline.