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Old 22nd Aug 2018, 22:42
  #2234 (permalink)  
Caravaggio
 
Join Date: Nov 2016
Location: Manchester
Posts: 17
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Warning. Customer complaint

outbound through T3 on Saturday lunchtime. Drop off quick although the £3 charge still rankles. Rapid through security. Smiling friendly staff. Perhaps the message is getting through from all the complaints in various media sources.
Return tonight. Passport control quick although only 3 of the 5 e-gates functioning. Baggage 55 minute wait from touchdown to first bag. Noted that the left hand exit door from the baggage area was still broken as it was 2 weeks ago. So either not repaired at all or poor repair.
shambles at car park pick up. All in all 70 minutes from wheels down to getting off airport.

Starting to hate Manchester as a customer experience. Comparison with Faro both inbound and outbound doesn’t show MAN in a good light.
Caravaggio is offline