PPRuNe Forums - View Single Post - Ryanair-10
Thread: Ryanair-10
View Single Post
Old 22nd Aug 2018, 13:47
  #986 (permalink)  
Trav a la
 
Join Date: Jun 2016
Location: Cheshire
Posts: 141
Likes: 0
Received 0 Likes on 0 Posts
Ryanair sending out cheques without a signature should never happen, and I do not mean because it's due to a simple mistake, but for more dubious reasons which the news outlets have not yet realised.

I recently received a compensation cheque for a delayed flight so I'm familiar with their claim procedure via the website.

During the form filling process they insist that you supply your bank account number, sort code, IBAN and Swift numbers. None of this private data is required if they then send you a cheque, so why do they ask for it in the first place?

I discussed this with the ICO who have taken an interest but suggested that I should follow procedure by firstly take it up with Ryanair prior to their possible involvement. I am currently awaiting a reply to my letter. It seems this could be the case for every claimant using their website so could involve millions of passengers private data.

Last edited by Trav a la; 22nd Aug 2018 at 15:05.
Trav a la is offline