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Old 9th Oct 2003, 18:09
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Shaggy Sheep Driver
 
Join Date: Oct 1999
Location: UK
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Pilot 111 dead after < 2 years - A result!!

My not-quite2-year-old 'Pilot 111' refused to switch on the other week. changed the batteries (twice) but still dead as the proverbial door nail. So I packed it off to Garmin with a covering letter. Others have said 'they'll just send you anew one, free of charge'.

No such luck. I got a phone call today from Garmin; "we can't mend it, but we'll replace it with a new one for £125.89".

That's an odd amount. But I really don't have any option but to pay it.

The new one will come with 1 year's warranty. So in theory it could cost me £125.89 per year for thye prvaledge of owning a working 'Pilot 111'.

Anyone else had similar experiences?

SSD

Last edited by Shaggy Sheep Driver; 17th Oct 2003 at 00:11.
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