Originally Posted by
wowzz
"People in Rome with no money is just poor money management on there behalf, how did they survive on there holiday in Rome or when they are going."
But they probably didn't realise that they would be stranded in Rome for 5 days, and told to find their own flights home, and then hope that Ryanair find it in their hearts to reimburse them.
Its one thing to support the defensible, but supporting the indefensible as you are doing, demeans the validity of your replies.
Cmon, is this PPRuNe or Facebook?
Ryanair have a duty to get you home as they've sent you out there originally. They also have a duty to pay for the hotels you require and food you consume to a reasonable standard. Often passengers seem to think they won't do these things and themselves opt out of clauses in which these duties are held, leaving themselves often in worse positions.
While airlines have a duty to supply EU261 information, it is their own fault if they cannot carry out this basic research before travelling. This information is not hard to find yet ignorance and outrage due to a consumers own ignorance is unbelievable. I'm not stating my opinion on the conditions of Ryanair employees, but rather the complete and utter inability for people to look out for themselves.