Yes, I noticed that window and thought, if they get the wheelchair out of the window of the High Lift - how do they get the pax out ... it does sound like 21st century 5th hand journo. I was once interviewed on the phone by someone about an event, at which I was the key note speaker, with detail backed up by a reporter who had been at the event - and the number of errors was astonishing and
that was in
The Daily Telegraph! So they are many levels of incompetence.
This article is about travelling with a disability in any mode but starts with this :
Every day brings news of novel, cruel and unusual indignities inflicted on a human daring to travel while disabled. In the latest demoralising example, Steve Smithers was prevented from flying for the crime of carrying spanners, in case he used them to “dismantle the plane” instead of adjusting his wheelchair. It would take a time-rich, engineering-genius-meets-world’s strongest man to do that, not someone paralysed from the chest down.
I this
Guardian article they link the story of Mr Smithers.