Originally Posted by
zed3
We used Condor for trips to friends in the US annually when we lived in NL. In 2012, before moving back to the UK, we were delayed flying back from LAS. Departure time from what I can remember was around 1630. We were all bussed to hotels for an overnight and given vouchers for food. Next day we departed around noon-ish for FRA. The reason was bad weather in FRA and it was bad as we discovered travelling back to DUS and NL.
We never claimed as we were accommodated reasonably. Nowadays, I claim if I can. I would think a two month window to see if they are going to payout is reasonable. They were good to fly with, albeit with our several Comfort Class experiences.
We recently had cancelled long haul flights, also weather problems, with KLM and they paid up within two months.
Delay due to weather does not qualify for delay compensation. In my friends' case, it was purefly mechanical; fuel-related, as I recall.