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Thread: Tigerair chief Merren McArthur warns on aviation industry’s lack of diversity
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Old 7th Aug 2018, 09:39
  #46 (permalink)  
pilotchute
 
Join Date: Nov 2011
Location: Vietnam
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Wunwing ,

​​​​I worked in Ops at Tiger. The Aero care check in staff aren't allowed to use any initiative at all. Even the Aero care supervisors are not permitted to give refunds, change flights or allow late check in without the express permission of Aero care upper management or a member of Tiger ops team.
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