Originally Posted by
edi_local
Another issue is that because wages are so low and workload so high, people who work for handling agents simply don't care. They see it as just another job. Very few with a real interest or knowledge of the aviation industry want to work on the ground due to the poor conditions, so you're left with folk who see it as no different to working in a supermarket. It's just a job to get money. This goes up quite far sadly. I have had duty managers in the past who didn't know the difference between, say, an A320 and a 737 or who didn't even know how to reissue a ticket, yet they had worked their way up simply because they stayed the longest.
i had a manager once who told me the wheel chocks were just for show and the pilfering out of peoples bags was 'ok'