Please, Everyone, can we drop this now.
Jet2 have apologised and offered compensation (money off next booking). Out of all the UK airlines, i would imagine Jet2 would be the best suited to take this on board and learn from it. If this happened on FR/U2 for example, nothing would get done
Simple errors occur every day, and yes it's a shame they've run to the media. If only everyone else kept their problems to themselves as well.