Had friends returning from Rome to Stansted Tuesday evening,
there flight was cancelled after 6 hrs in a que to get to the desk, they were told no flights until Saturday, and that flight wasn’t guaranteed to operate, they were given NO vouchers for meals, NO hotel accommodation, in fact they were told to find their own alternative flight to London no help what so ever NO transportation to FCO they finally got flights with Easyjet into LGW at a cost of almost £500 for the two of them.
they told me it was like a war zone, people with kids groups of young travelers with no money left over and they were all told no help will be provided by Ryanair and more or less to go away.
I just don’t know how Ryanair is getting away with this.