Thomas Cook Birdstrike???
Hi all, does anyone know if a Thomas Cook flight suffered a bird strike around 30th June?
Girlfriend was flying from Bodrum to Gatwick but flight delayed/cancelled for 24 hours. After trying to claim for compensation for delay and loss of premium seat upgrade (paid for), they have replied that the outgoing flight suffered a bird strike and they are not liable for paying compensation. I realise the latest court rulings agree that bird strike is classed as extraordinary event, but do not recall anything in the news about this event and was wondering if they are just using this as an excuse to not pay out.
IIRC bird strikes are reportable incidents, so we have asked for details regarding the AAIB report they made on the off chance they are telling the truth.
Thanks all.