Applies also to applications for issue of a new licence to replace the old one - I am STILL waiting for my replacement ATPL - application lodged sometime earlier this year. That something so simple to do (issue a replacement licence) becomes such an inefficient and drawn-out process simply defies logical understanding I'm afraid, and really does epitomise the totally dysfunctional organisation that CASA has become. The mind boggles
This is my mileage (first personal experience) with CASA:
– 40 days to get my medical certificate (that flu that pinned me to my bed for 2 days a few years ago must have given them a lot of hesitation).
– 45 days to get my licence (actually, 52 days after the flight test).
– No reply yet to my complaint that the 40 days it took for my medical certificate to arrive have not be added to its expiry date.