Originally Posted by
ATNotts
Not being funny, but how long does it take most carriers to pay up on EU261? Primera have only been operating from UK for a little over 2 months. If they're being sluggish they aren't the only ones I'm sure.
As for refunds, again, what is "quite some time ago" - for some people in this "I want it and I want it now" era 1 week is probably some time!!!!
Take your point but if you or me had been waiting weeks, like them and nothing was forthcoming, despite having to have bought tickets elsewhere we`d be more than hacked off..Social media, these days, is where its at. Make or break for companies. Not good I know but hard reality.