Their Social media pages make grim reading..People haven`t been refunded from cancelled flights quite some time ago, never mind EU261 claims which must be colossal. The word` Cowboys` is used liberally. Strangely not a peep from the company themselves. Why?..Few seem to have got through to their call centres and when they do they get either cut off or fobbed off..Seems many are now escalating it to the CAA and or small claims court. Makes you wonder what their cash flow is like. Can`t be good but their reputation is being shredded daily..Just feel for the people affected. Very sad and frustrating for them.