Airport announces massive profits :
Made on the backs of insufficient staffing, particularly security.
Isn't Manchester Airport the "Ryanair" of airports- where you get a very basic service and then get charged for anything & everything?
Customer experience appears not to be a priority. After all, this is an airport that last summer, thought it perfectly acceptable to close part of an operational main taxiway in favour of car parking.
What happened to their big announcement about investing in the local bus network to reduce congestion ? No, much easier to charge £3-£4 to drop off, create queues at various points and then charge to bypass their own creations. It's win win for the accountants.
If nothing else, Manchester Airport needs to brush up on its image & make some immediate changes to enhance the customer experience whilst we await the magical transformation project (2028??)