Well done KLM.
Diversions are best avoided if possible, having a few hundred pax and their luggage a few hundred miles from their expected destination waiting around for buses to complete the journey by road is not a happy scene.
Many moons ago I was expecting to land at LHR after a long flight from JNB when the Nigel announced that LHR and LGW were both fogged in and he was diverting to London Prestwick (yes,thats what he called it). Hang around for 2 hours while they rounded up enough buses for a 743 load of people then 7 hours by road.
Some rather unpleasant scenes from the disgruntled masses and definitely not good
PR for BA.